Privacy Policy

Effective Date: [April 1, 2026]
Last Updated: [April 202, 2026]

Introduction

Welcome to Mothership! We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and your rights as a user of our website and services.

Mothership
Los Angeles, California
Email: hello@welcometomothership.com
Website: www.welcometomothership.com

Information We Collect

Information You Provide Directly to Us

When you register for Mothership membership or purchase event tickets, we collect:

Name: Your first and last name
Email Address: For account access, event confirmations, and customer support
Payment Information: Processed securely through Wix Payments (see Third-Party Services section)

We collect this information through:

Our registration forms (via Google Forms)
Wix website account creation
Event ticket purchases

Information Collected Automatically by Our Website Platform

Our website is hosted on Wix.com, which automatically collects certain information when you visit our site, including:

IP Address: Your device's internet protocol address
Browser Type and Version: Information about your web browser
Device Information: Type of device, operating system
Usage Data: Pages visited, time spent on pages, click patterns
Cookies and Tracking Technologies: (See Cookies section below)
Referral Source: How you found our website

Important: While Mothership itself only collects names and email addresses, Wix collects additional data to provide website functionality, security, and analytics. This data collection is governed by both this Privacy Policy and Wix's Privacy Policy.

How We Use Your Information

Mothership Uses Your Information For:

Account Management: Creating and maintaining your membership account
Customer Support: Responding to your questions and requests
Event Administration: Managing event registrations, confirmations, and logistics
Service Delivery: Providing access to our community and calendar of events
Payment Processing: Processing membership fees and event ticket purchases (via Wix Payments)

We Do NOT:

Send marketing emails or newsletters
Sell your personal information to third parties
Use your data for advertising purposes
Share your information for others' marketing purposes

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites function and collect information about your visit.

Wix's Use of Cookies

Our website platform, Wix, uses cookies and similar technologies for:

Essential Cookies: Required for website functionality (login, security, payment processing)
Analytics Cookies: Understanding how visitors use our site (may include Google Analytics)
Performance Cookies: Optimizing website speed and performance

Your Cookie Choices

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, this may limit your ability to use certain features of our website.

For more information about Wix's cookie practices, please see: Wix Cookie Policy

Third-Party Services

We use the following third-party services that may collect and process your information:

Wix.com (Website Platform)

Services Provided: Website hosting, content management, account management
Data Collected: As described in the automatic collection section above
Privacy Policy: https://www.wix.com/about/privacy

Wix Payments (Payment Processing)

Services Provided: Secure payment processing for memberships and event tickets
Data Collected: Payment card information, billing details, transaction data
Data Security: Wix Payments is PCI-DSS compliant and encrypts payment information
Privacy Policy: https://www.wix.com/about/privacy

Google Forms (Registration Forms)

Services Provided: Collection of registration information
Data Collected: Information you submit in our registration forms (name, email, survey responses)
Privacy Policy: https://policies.google.com/privacy

Important: These third-party services have their own privacy policies and data practices. We encourage you to review their policies to understand how they handle your information.

How We Share Your Information

We Do Not Sell Your Information

Mothership does NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

When We May Share Information

We may share your information only in the following limited circumstances:

Third-Party Service Providers: With Wix, Wix Payments, and Google Forms as necessary to provide our services
Legal Compliance: When required by law, court order, or government regulation
Protection of Rights: To protect Mothership's rights, property, or safety, or that of our members
Business Transfers: In connection with a merger, sale, or transfer of business assets (members would be notified)
With Your Consent: When you explicitly authorize us to share your information

Data Security

Our Commitment to Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Wix Security Measures

Our website is hosted on Wix, which employs industry-standard security measures including:

SSL/TLS encryption for data transmission
Secure data centers
Regular security monitoring
PCI-DSS compliance for payment processing

Your Responsibility

You are responsible for maintaining the confidentiality of your account login credentials. Please use a strong password and do not share your account access with others.

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

Your Rights Under CCPA

Right to Know: You have the right to request information about the personal data we collect, use, and share
Right to Delete: You have the right to request deletion of your personal information
Right to Opt-Out: You have the right to opt-out of the sale of your personal information (Note: We do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at:
Email: hello@welcometomothership.com

Please include:

Your name and email address associated with your account
Specific request (access, deletion, etc.)
Any relevant details to help us process your request

We will respond to your request within 45 days. We may need to verify your identity before fulfilling your request.

Information We Collect (CCPA Categories)

Data Retention

We retain your personal information for as long as:

Your membership account is active
Necessary to provide services you have requested
Required by law or for legitimate business purposes
Necessary to resolve disputes or enforce our agreements

When you request account deletion, we will delete or anonymize your personal information, except where we are legally required to retain certain records.

Access, Correction, and Deletion

Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Delete your account and associated data

How to Make a Request

To access, modify, or delete your personal information, please contact us at:
Email: hello@welcometomothership.com

Please include:

Your name and email address
Specific information you want to access, correct, or delete
Any account details that will help us locate your information

We will respond to your request within a reasonable timeframe (typically within 30 days).

International Users

Mothership is based in Los Angeles, California and serves customers primarily in the Los Angeles area. Our services are not directed to users outside the United States. If you access our website from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

We will update the "Last Updated" date at the top of this policy
Significant changes will be prominently posted on our website
Continued use of our services after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

Third-Party Websites

Our website may contain links to third-party websites (event venues, partner organizations, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mothership
Email: hello@welcometomothership.com
Website: www.welcometomothership.com
Location: Los Angeles, California

We are committed to addressing your privacy concerns promptly and transparently.

Consent

By using the Mothership website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Mothership
Los Angeles, California
hello@welcometomothership.com
www.welcometomothership.com